About Us

About Us

This is our story...

ITAF – ICT Partner

ITAF is a leading ICT company for SMB in Flanders region, Belgium with HQ in Ghent. Founded by the CEO Jurgen Dumont in 1999, over the years the company has grown to over 60 employees, consultants and specialists who are helping and supporting more than 1500 customers every day.

Our Approach
ICT and Digital Transformation Partner
Word of a CEO
Faces of ITAF
Working at ITAF
ITAF timeline

Our Approach

Maintaining the values of the family like owned company and growing its portfolio on the monthly basis, ITAF is operating from 6 locations in Flanders – Ghent, Brussels, Antwerp, Turnhout, Roeselare, Leuven and Leuven (De Hoorn) – supported by offices in Belgrade and Novi Sad, Serbia.

Knowledge

As provider of more than 100 services, we in ITAF know how to respect the knowledge of our employees through constant training and improvement of services and processes. We have learned that this is a continous process and that the best way of achieving the goal is to learn and to have support from each other.

Experience

We are supporting more than 1500 customers every day for the past 20+ years across Belgium and wider. Growing the ICT valuable experience and providing the best solutions in managing various ICT projects over the years, makes us confident in every day challenges and processes.

Expertise

Expertise in implementation 360 degrees complex ICT solutions for various industry customers, taught us the importance of setting up the right working environment and the assigning the right people for the right tasks. Our services together with our expert team are lead by your business needs in this digital era.

Efficiency

Planning, delivering and managing projects within respected timescales is one of our core values, as we find time as one of the most important resources for our customers and ourselves. Precision, dedication, responsibility combined with strong internal processes is what we are striving to achieve on a daily basis.

ICT and Digital Transformation Partner

Ambassador of ICT Growth

As a silver, gold and platinum partner for the most well known IT companies’ products, with more than 100 related services in its portfolio, company thrives to be an ambassador of ICT growth and advancements in digital transformation era. We are led by continous skill upgrades for our employees and finding the perfect and most effective ICT solutions for our customers.

Word of a CEO

We were building ITAF on the same values that we found in each person with whom this company grew throughout the years. First class customer service and excellence, expertise, sharing of knowledge and continous learning is something that makes ITAF and its people a team ready for any challenge and task complexity in dynamic ICT world.
Jurgen Dumont
CEO, ITAF

Faces of ITAF

Ben – Operations Manager

Ben

Operations Manager

Ilse – Service Desk Talent

Ilse

Service Desk Talent

Bozo – Network Engineer

Božo

Network Engineer

Gabriel – IT Consultant

Gabriel

IT Consultant

Katrien – HR Manager

Katrien

HR Manager

Dieter – Project & Service Manager

Dieter

Project & Service Manager

Momcilo – Linux Specialist

Momčilo

Linux Specialist

Ivan – Unified Communications Engineer

Ivan

Unified Communications Engineer

Frederic – System Administrator

Frederic

System Administrator

Nikola – Windows Engineer

Nikola

Windows Engineer

Ognjen – Field Engineer

Ognjen

Field Engineer

Chris – ICT support and Hardware

Chris

ICT support and Hardware

Working at ITAF

At ITAF, we are aware that only together and with full respect of work-life balance of each individual we can achieve great things as a company. Therefore, every day is dedicated to upgrading our modern platform and creating a better workplace employee experience.

Offices in central locations

At ITAF we find both professional and personal life equally important, so the right life-work balance is a must. Central locations of our offices provide you good commuting possibilities and time efficiency in reaching the central city hotspots in your free time.

As we are growing fast in terms of figures, in ITAF we maintain the flat organisation – communication and sharing on every level, easy reachable "know-how" and thorough, but quick decision making processes.

Knowing and Sharing

Growing in dynamic industry

One of our core values is experience and we are always aiming to adopt new ones! ICT industry gives an opportunity to learn new things on a daily basis through interested ad hoc/ongoing projects led by "state of the art" technology, services and tooling.

ITAF Throughout the Years

1999
2001
2004
2006
2009
2009
2012
2012
2013
2016
2017
2018
2019
2020
1999 +
1999 +
1999 +
1999 +

Foundation and Software development

ITAF started as a software development company in Ghent, East Flanders, focused on web based applications and primarily based the ColdFusion application development platform.

Hardware services

ITAF extended services to a hardware support and supplies (notebooks, printers and office equipment), as it was a time and need for most of the companies to assemble businesses on computers. In the years later, ITAF became a partner of Compaq, Dell and IBM.

Datacenter and IT infrastructure services

ITAF started to deliver datacenter services. This was the year when data processing, storage and network managed services for enterprises shaped ITAF’s core expertise of today.

The first ICT Acquisition

ITAF acquisited a major ICT company, continuing to support datacenter expertise and expanding its presence and portfolio of ICT services.

ITAF telephony services

The speed to the market for telephony and unified communications systems to customers just started. In the upcoming years, ITAF added the VoIP platform as a service to its portfolio, making the company an expert in telecom infrastructure network.

ITAF became Internet service provider

Stable connection and premier customer service led ITAF to become an internet service provider. Since then, ITAF is providing the secure and fast internet data traffic through owned network to customers and continously grow within wireless technology.

Expansion in West Flanders

Development the ICT Service Center for West Flanders and on field/on site support for the growing network of customers in West Flanders.

ITAF goes internationally

Opening of an ICT service support and development center branch in Belgrade, Serbia and hiring a specilized support staff – ICT specialists Service Desk operators.

The second ICT acquisition

ITAF acquisited a well known ICT company, establishing the presence and expansion in managed ICT services and further expansion of customers portfolio.

Novi Sad opening

Another Serbian branch in the city of Novi Sad, as the second ICT support and development center in Serbia, considering specialized staff members due to a volume of customers and expansion of ICT experts.

Year of expansion

ICT Service Centers openings in Brusseles (Zaventem), Antwerp and Turnhout as a major expansion of IT support services in the capital’s and De Kempen regions.

Dynamic Cloud Platform Release

ITAF released a custom made cloud platfrom called Dynamic Cloud Platform, as the response to a Microsoft Azure, AWS and Google Cloud. The goal is not to compete, but to offer an additional alternative to customers.

ICT Service Center Leuven

Continued growth in the 10’ led to opening of a sixth location in Flanders based in Leuven, with an idea to additionaly support our customers in Flemish Brabant region.

Netcon bvba acquisition

ITAF acquisited Netcon, a well known ICT company in Flemish Brabant region leading the expansion, portfolio and services growth in providing a first class ICT support.

Microsoft services implementation

More than 500 satisfied customers from SME, corporate and enterprise, provided with Microsoft services (Azure cloud, Office 365, Dynamics 365 and other licencing).

HP managed services

As HP Platinum partner, we are proud to say that we have provided more than 900 HP managed services including printer managed services, laptops configuration and supply and HP business solutions.

Dell hardware managed services

Dell professional equipment provided (also configured and maintained) for more than 90 customers in Belgium.

ITAF IT Partner

ITAF is constantly growing together with its empolyees and customers, providing more than 100 managed ICT services and more than 3,650 successfuly delivered projects.

Why ITAF?

Expericence and knowledge in figures and facts

ITAF has more than 20 years of international experience and expertise in IT infrastructure projects, business applications implemenation and licencing and IT support services.

ITAF has more than 20 years of international experience and expertise in IT infrastructure projects, business applications implemenation and licencing and IT support services.

ITAF has more than 20 years of international experience and expertise in IT infrastructure projects, business applications implemenation and licencing and IT support services.

Serving, educating and advising more than 1500 customers in Belgium and internationally – building, managing and supporting SMB’s, corporate’s and government IT infrastructures.

Serving, educating and advising more than 1500 customers in Belgium and internationally – building, managing and supporting SMB’s, corporate’s and government IT infrastructures.

Serving, educating and advising more than 1500 customers in Belgium and internationally – building, managing and supporting SMB’s, corporate’s and government IT infrastructures.

More than 60 specialized and certified specialists and consultants ready to help from A-Z issues and tasks related to the ICT products and services implementation and support.

More than 60 specialized and certified specialists and consultants ready to help from A-Z issues and tasks related to the ICT products and services implementation and support.

More than 60 specialized and certified specialists and consultants ready to help from A-Z issues and tasks related to the ICT products and services implementation and support.

More than 3650 succesfuly delivered projects with wide range ICT infrastructure complexity.

More than 3650 succesfuly delivered projects with wide range ICT infrastructure complexity.

More than 3650 succesfuly delivered projects with wide range ICT infrastructure complexity.

ITAF has its own space in multiple datacenters with an advanced multiservice network. We can provide you internet access and a private network connection between your office and your servers in our own datacenter.

ITAF has its own space in multiple datacenters with an advanced multiservice network. We can provide you internet access and a private network connection between your office and your servers in our own datacenter.

ITAF has its own space in multiple datacenters with an advanced multiservice network. We can provide you internet access and a private network connection between your office and your servers in our own datacenter.

Certified and proud partner of
Microsoft, Dell, HP, Cisco, Trend Micro...

Certified and proud partner of
Microsoft, Dell, HP, Cisco, Trend Micro...

Certified and proud partner of
Microsoft, Dell, HP, Cisco, Trend Micro...

ITAF’s focus are both Business Technology and proper hardware and tooling that create the difference and impact.

ITAF’s focus are both Business Technology and proper hardware and tooling that create the difference and impact.

ITAF’s focus are both Business Technology and proper hardware and tooling that create the difference and impact.

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